Gold Plus Rewards

FAQs

What is the Elevated Hertz Status Offer?

Marriott Bonvoy® and Hertz Gold Plus Rewards® have teamed up to offer Marriott Bonvoy's most loyal members complimentary elite status with Hertz. Membership in Hertz Gold Plus Rewards is required.

Marriott Bonvoy Ambassador Elite members receive:

  • Complimentary Hertz Gold Plus Rewards President's Circle® status (registration required)

Marriott Bonvoy Titanium Elite members receive:

  • Complimentary Hertz Gold Plus Rewards Five Star® status (registration required)

Marriott Bonvoy Platinum Elite members receive:

  • Hertz Gold Plus Rewards Five Star® status after seven rentals (registration required)

What are the terms and conditions of the Elevated Hertz Status Offer?

The general terms and conditions for the program can be found here.

How do I register for the Elevated Hertz Status Offer?

Visit the Elevated Hertz Status Offer registration page to receive your upgrade.

Offer Benefits

What are the benefits of Hertz President’s Circle® status?

The benefits of President’s Circle status include:

  • Skip the counter and go straight to your car1
  • Choose from the widest selection of cars
  • Enjoy guaranteed car-class upgrades2
  • Add an additional driver for free3
  • Drop the keys and go at rental return
  • Earn 50% more Gold Plus Rewards points toward free days and car-class upgrades4

1Available at select locations.

2Guaranteed car-class upgrades on rentals of economy through standard cars with a 24-hour advance reservation.

  Upgrade is to the next car class only, and excludes Minivans, SUVs, Collection vehicles and electric vehicles.

3Available for spouse or domestic partner only.

4As compared to Hertz Gold status. Taxes and fees do not earn points. Terms apply.

What are the benefits of Hertz Five Star® status?

The benefits of Five Star status include::

  • Skip the counter and go straight to your car1
  • Choose from the widest selection of cars
  • Enjoy car-class upgrades2
  • Add an additional driver for free3
  • Drop the keys and go at rental return
  • Earn 25% more Gold Plus Rewards points toward free days and car-class upgrades4

1Available at select locations.

2Subject to availability.

3Available for spouse or domestic partner only.

4As compared to Hertz Gold status. Taxes and fees do not earn points. Terms apply.

How can I earn Marriott Bonvoy® points with Hertz?

Simply add your Marriott Bonvoy number to your car rental reservation. For more information visit hertz.com

Qualifications

Do I need to have Marriott Bonvoy® Platinum Elite, Titanium Elite or Ambassador Elite status to qualify?

Yes, you need to have Marriott Bonvoy Platinum Elite, Titanium Elite or Ambassador Elite status to qualify.

Do I need to be a Hertz Gold Plus Rewards® member to receive Five Star or President's Circle status?

Yes. If you are not already enrolled in Hertz Gold Plus Rewards, you will need to enroll to become a member. Once enrolled, you will receive your Hertz Gold Plus Rewards number allowing you to complete registration for your elevated status.

If I renew my current Marriott Bonvoy® Elite status, do I have to register again for the Elevated Hertz Status Offer?

No, if you renew at the same level, you do not need to register again for the Elevated Hertz Status Offer. If your Marriott Bonvoy status changes, your Hertz status will reflect the appropriate status approximately 30 days after your Marriott Bonvoy status change.

If I don't qualify for Marriott Bonvoy® Platinum Elite, Titanium Elite status or Ambassador Elite status, do I lose my elevated Hertz status?

You must qualify for Marriott Bonvoy Platinum Elite, Titanium Elite or Ambassador Elite status each year to qualify for Five Star after seven rentals per year, or keep Five Star or President's Circle status.

Registration

Why is my name not being accepted on the registration site?

Please make sure your name is entered the same way it appears on your Hertz Gold Plus Rewards account. This is to validate your identity.

My Hertz Gold Plus Rewards® member number is not eight digits. What do I do?

If your member number is fewer than eight digits, please add leading zeroes to your current number so it has eight digits.

Do I need to add leading zeroes to my Marriott Bonvoy® member number?

Marriott Bonvoy member numbers must be nine digits. Leading zeros are required for Marriott Bonvoy member numbers less than nine digits.

Contact Us

How can I get more information on registration?

Call your local number below.

  • To reach a Marriott Bonvoy® Loyalty Care Associate in the United States (US) and Canada: 1 (800) 627-7468
  • Internationally, contact your local Marriott Bonvoy office

How can I get more information about my Hertz status?

Call your local Hertz number below.

  • North America (U.S., Canada and Mexico): 1-888-999-4900
  • Asia
    • China: +86-21-22261700
    • Japan: +81-3-6204-3085
    • Korea: +82-1600-2288
    • Singapore: +65-6370-3388
  • UK/Europe: 0207 365 33 69
  • Caribbean: 1-888-999-4900
  • Latin America: 1-888-999-4900
  • Brazil: (11) 2246-4300 (Greater São Paulo) or 0800-7017300 (other locations)
  • Australia
    • Local reservations: 61-(0)3-9698-2555
    • Gold Plus Rewards Customer Service: 1-800-500-023
  • New Zealand: +64 (0)3 358 6772